Refund Policy

At Victoria Bliss, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Returns & Refunds

We accept returns within 14 days of delivery. To be eligible for a refund, items must be:

Unused and in their original condition
In the original packaging
Accompanied by proof of purchase (e.g., order number or receipt)

Please note that sale items, gift cards, and personalized products are non-refundable unless they arrive damaged or defective.

How to Request a Refund

To initiate a return or refund request, please contact us at:
📧 blissvictoria812@gmail.com

Include the following information in your email:

Your full name
Order number
Reason for the return
Photos of the item (if damaged or incorrect)

Our team will review your request and get back to you within 2–3 business days with next steps.

Refund Processing

Once your return is received and approved, your refund will be processed back to your original method of payment. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.