Shipping policy
At Victoria’s Bliss, we are committed to delivering your premium beauty and skincare products safely and efficiently.
Delivery areas :
We currently deliver to Belgium.
Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding holidays).
Once your order has shipped, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
Order delivery time: 3 to 5 business days (Monday to friday)
Order deadline:
Delivery time, including production: 4-7 working days
Free Shipping
We offer free standard shipping on all our orders with no minimum value .
Package tracking:
A tracking number is provided for each order 24 hours later. Customers can track the progress of their delivery through our customer service department.
Damaged products or packages not received:
In the event of a damaged product, the customer must provide evidence (photos or videos) by email. The package will then be replaced or refunded.
For packages not received or delayed, the customer must contact customer service by email. Our team will explain the reasons for the delay and ensure that the package is delivered correctly.
Guarantee:
Satisfaction guaranteed or your money back within 30 days of receiving the product.
Responsibility during transport:
The seller is responsible for the shipment of packages until delivery. In case of any problem, our customer service department will intervene to resolve any situation (delay, tracking, damage).
Order cancellation:
The customer may cancel their order within 2 hours of validation by contacting customer service via email at: info@victoriasbliss.be
Contact Information:
Trade name: Victoria’s Bliss
Phone number: +32489128913
Email: info@victoriasbliss.be
Physical address: Rozenlaan 24, Hamont-Achel, Limburg 3930, Belgium
VAT number: BE1013937238
Trade number: 1013837238